Shopping FAQ

Why does every order come with flower seeds?
We package every shipment with flower seeds for you to plant. This helps pollinators thrive by growing plants that have nectar.Β  Click here for more information.

What are the shipping costs?
The shipping cost depends on the number of items as well as the size and weight of the package. Some items are shipped via USPS first-class mail whereas others are shipped using USPS priority mail service.

How do I know which shipping method was used?
Based on the price you pay for shipping, you will know what shipping method to expect. If you pay exactly $7.90 for shipping then your order was sent via USPS priority mail service. If you pay any other amount, that is the amount of postage for your order to be sent via USPS first-class mail.

Where is my order shipping from?
All orders are shipped from The Bronx, New York.

When will my package arrive?
If your order ships via USPS first-class mail then: locally, it should take 7-10 business days to arrive; nationally, you should expect a 1-4 week wait. If it ships via USPS priority mail then it should take 1-3 business days.

Can I track my package?
Only orders that are shipped via USPS priority mail service (a shipping cost of exactly $7.90) come with a tracking number.

How can I make a return?
Submit the return request by emailing shop@stayblooming.com with your first and last name, email address associated with the order, date of order, payment method, and reason for returning. You will receive a confirmation that we are expecting your order returned. You must then ship the item to:

StayBlooming.com
3630 E Tremont Ave
Bronx, NY 10465

After we have received the returned order and confirmed the reason for return, we will send you an email when the payment has been refunded.

Do you ship internationally?
At this time, Stay Blooming is not taking international orders.

If you don’t see your question listed here, please email shop@stayblooming.com.
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